Thank you for the article you published recently on Bear 2 Protection, LLC, based in Ahwatukee. I had been searching for a security company to take over the monitoring of an older alarm system in my cabin in Heber, Ariz., for almost four months.

I called Bear 2 Protection and immediately received a response from owner Alain Bertout, who listened to my story. He was more than happy to drive up to my cabin and update my alarm system and told me up front what the cost might be.

Within a couple of hours after arriving at the cabin, he had upgraded the system perfectly. My husband and I were impressed with his personal assistance in helping us understand how to work the new system, as he answered all of our questions and concerns.

It is truly a wonderful feeling to meet the owners of a business in our community who have integrity and honesty as their policies. I feel like I have made new acquaintances who actually care about their services provided to the consumer in a “small town” kind of way.

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