Javelina Cycles forever has my business - Ahwatukee Foothills News: Letters To The Editor

default avatar
Welcome to the site! Login or Signup below.
|
||
Logout|My Dashboard

Javelina Cycles forever has my business

Print
Font Size:
Default font size
Larger font size

Related Stories

Posted: Wednesday, October 10, 2012 12:15 pm

I have never been tempted to write a letter like this before. However, in 17 years of mountain biking and the seven different shops I’ve frequented over the years, I have never encountered customer service like at Javelina Cycles. The first time they took great care of me, I thought it was a fluke. The second time impressed me, but it was not until many times later time that I realized that is just the way they do business.

Most recently, I stopped by just before closing to see if they had any ideas on a derailleur problem. Most shops would tell you that you could pick up the bike several days later, and then close their doors. Not Javelina, they stayed after closing to diagnose and then fix the problem. Then they dug up some used parts I could carry as spares in case it happened again. I was grateful to have my bike back for my ride the next day and would have happily paid extra for that, but at Javelina, they charged me less than half of what I would have expected to pay anywhere else. My next bike(s) will undoubtedly come with a Javelina sticker on them.

Matthew Cronin

More about

  • Discuss

Facebook

ahwatukee.com on Facebook

Twitter

ahwatukee.com on Twitter

RSS

Subscribe to ahwatukee.com via RSS

RSS Feeds

Spacer4px

Creature Feature — Arabian Oryx

Did you know the Phoenix Zoo helped save the Arabian Oryx from extinction? Operation Oryx star...

2016 World Championship Hoop Dance Contest

By Coleton Berry, Special to GetOut On Feb. 13-14, at the Heard Museum in Phoenix, dancers from v...

2016 Arizona state wrestling parade of champions

2016 Arizona state wrestling parade of champions

Online poll

Loading…
prev next