Data Doctors: Is Google Voice worthwhile for business use? - Ahwatukee Foothills News: Money

default avatar
Welcome to the site! Login or Signup below.
|
||
Logout|My Dashboard

Data Doctors: Is Google Voice worthwhile for business use?

Print
Font Size:
Default font size
Larger font size

Ken Colburn is president of Data Doctors Computer Services and host of the Data Doctors Radio Program, noon Saturdays on KTAR 92.3 FM or at www.datadoctors.com/radio. Readers may send questions to evtrib@datadoctors.com.

Posted: Saturday, May 19, 2012 10:14 am

Q: Someone suggested that I use Google Voice phone for my business; is this a good idea? — Terrance

A: Google Voice is probably the best kept secret in modern day Internet ‘telephony’ (the convergence of traditional voice and Internet technology) mainly because it can come across as complicated, but it’s well worth exploring.

The best part is that unless you have very complicated needs, test-driving this free service is a no-brainer.

The smaller the business, the more likely that Google Voice can provide value.

If you are like most small businesses with limited resources, you can use Google Voice to never miss a call because it can ring all of your telephones (cell, home, work, etc.) at the same time. It’s sort of like a free digital assistant that can track you down wherever you are.

You can even configure which of your phones ring based on who is calling or the time of day, so it can really come in handy if you have a small group of employees that serve different purposes in your organization.

The number is valid no matter which land line or mobile service providers you use, so it will stay consistent no matter who is providing you telephone services.

The best part is that you aren’t tied to a computer to make use of this Internet-based communication system as virtually every mobile or desk phone can be part of the system.

Remember when we used to use our old voice messaging machines to screen calls? We would let the call go to voice mail and pick it up if the caller was important. Google Voice has a feature called ‘ListenIn’ that lets you eaves drop on those leaving voice messages just like the old days!

The voicemail transcription feature is another very useful (although, far from perfect) option that allows you to read the general sentiment of voice messages that have been left for you.

Instead of having to pick up your phone during a meeting or in a very noisy environment to hear a voice message, you can simply read the attempted transcription on your mobile device, which is so much more efficient.

Another great advantage to having all your voice messages automatically transcribed is that you can actually search your voice messages by any keyword down the road.

If you want to use your Google Voice number for both personal and business contacts, you can record different greetings based on who is calling as well.

If you’re a heavy text messaging user, you will love the ability to integrate SMS with e-mail which creates a record of each text in your inbox and allows you to respond to text messages while in your e-mail screen.

Using the SMS feature in Google Voice also bypasses any texting charges your mobile carrier might assess, so it can become an unlimited text messaging option.

If you hold conference calls on a regular basis, you can easily use your GV number for conference calls by having each participant call your number at a specific time. You simply add them to the call as they call in and you are off and running.

If you are a Sprint mobile customer, you can enable Google Voice feature on your mobile phone without having the get a new number: http://goo.gl/FBmmM

If I’ve made enough of a case for you to give this great free service a shot, you can give it a try here: http://www.google.com/googlevoice/about.html.

  • Discuss

AZ Homeowners want change in HOA laws

PHOENIX - I've heard it all before.   People fed up with their HOA and feeling powerless to do anything about it. We'll now here's your chance…

Published: September 27, 2016 - 12:46 am @ http://www.abc15.com/news/let-joe-know/arizona-hom…

ASU Football: Kickoff time, television arrangements announced for UCLA-Arizona State game

The Arizona State Sun Devils may be focused on their trip to Los Angeles and USC this week, but some news regarding their game in 12 days was …

Published: September 26, 2016 - 11:45 pm @ http://www.houseofsparky.com/2016/9/26/13059654/as…

Exclusive: Controversial U.S. energy loan program has wiped out losses

Thu Nov 13, 2014 | 12:02 AM EST The controversial government program that funded failed solar company Solyndra, and became a lighting rod in t…

Published: September 26, 2016 - 10:43 pm @ http://mobile.reuters.com/article/idUSKCN0IX0A120141113

Response: Recognize Students When They Learn From Mistakes

60239 (This is the fourth post in a five-part series on this topic. You can see Part One here, Part Two here and Part Three here. ) The new qu…

Published: September 26, 2016 - 9:43 pm @ http://blogs.edweek.org/teachers/classroom_qa_with…

Voters Nationally Say Clinton Won Debate 51/40

We came to PPP after a public poll in the San Jose Mayoral race showed our opponent ahead by 8 points. They found our candidate (Sam Liccardo)…

Published: September 26, 2016 - 9:06 pm @ http://www.publicpolicypolling.com/main/2016/09/vo…

Phoenix man changes his plea to guilty in a drug case

PHOENIX - A Phoenix man has changed his plea to guilty in a drug case. Maricopa County Superior Court officials say Christopher Hustrulid plea…

Published: September 26, 2016 - 8:12 pm @ http://www.abc15.com/news/region-phoenix-metro/cen…

Cartel Coffee Is Giving Away Free Coffee On Thursday, September 29

Teresa Traverse A A No, that headline is not too good to be true: On Thursday, September 29, Cartel will be giving away your choice of one fre…

Published: September 26, 2016 - 7:42 pm @ http://www.phoenixnewtimes.com/restaurants/cartel-…

Driving your own car could one day be a socially unacceptable public health risk

In 2014, over 32,000 people were killed in car crashes in the U.S. In 2012, more than two million Americans visited the emergency room as a re…

Published: September 26, 2016 - 7:12 pm @ http://www.businessinsider.com/driving-your-own-ca…

Not Your Father's GOP: The Deficit Debate Has Disappeared

Donald Trump says eliminating burdensome regulations is the key to spurring economic growth. (Bill Clark/CQ Roll Call File Photo) (First appea…

Published: September 26, 2016 - 7:05 pm @ http://www.rollcall.com/news/politics/gop-deficit-…

‘Erin Brockovich’ Carcinogen Found in the Drinking Water of More than 75% of Americans

Unsafe levels of a cancer-causing chemical called chromium-6 are contaminating the tap water of more than 200 million Americans in all 50 stat…

Published: September 26, 2016 - 7:00 pm @ https://foodrevolution.org/blog/food-and-health/ch…

Facebook

ahwatukee.com on Facebook

Twitter

ahwatukee.com on Twitter

RSS

Subscribe to ahwatukee.com via RSS

RSS Feeds

Spacer4px

Most Popular

Online poll

Loading…