Keeping up the good fight against ‘robocalls’ - Ahwatukee Foothills News: Money

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Keeping up the good fight against ‘robocalls’

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Posted: Monday, April 1, 2013 8:49 am

"Hi, I’m Rachel from card member services.”

If those words mean nothing to you, you’re very lucky.

If they send chills up your spine, then like me, you too are getting sick and tired of telemarketers getting away with calling day and night.

I admit it. I just about gave up hope that there was any reason to put your phone number on the Do Not Call Registry.

Could you blame me? Every week, people are telling me they continue to get bombarded with these annoying telemarketing calls, despite being on that list.

And the Federal Trade Commission’s (FTC) own records showed they didn’t go after these companies very often since the list began in 2004.

Then they go and do this.

The FTC made a sweep of various telemarketers nationwide, including some in Arizona, accused of making “robocalls.” While there are a few exceptions, including political calls, those computer-generated calls have been illegal since 2009.

So what does this mean to you? Well, since it looks like some complaints are now getting action, keep sending numbers to the FTC and make them do their job.

It’s hard to stop the calls on land lines, unless you want to change your number. If you’ve got a cell phone, each provider has its own call-blocking plan.

And there are other apps available. I did try one Valley woman’s recommendation, “Extreme Call Blocker.” It costs less than $6 and seemed to keep unwanted calls away.

It seems like a lot of trouble and a clear indication, telemarketers are still winning this war!

• ABC15 Investigator Joe Ducey is Arizona’s consumer alert expert. Watch his reports weekdays on ABC15 at 5 p.m. and 10 p.m., and email him with questions or news tips anytime at jducey@abc15.com.

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