Streamlined transactions and the use of QR codes (two dimensional bar codes) are some of the ways the Motor Vehicle Division of the Arizona Department of Transportation, is providing enhanced customer services for mobile device users.
MVD has launched a mobile version of its popular online service for renewing vehicle registrations. The procedure has been streamlined to make an easier process for users of ServiceArizona.com, MVD’s website for online customer services.
EZ Renewal Mobile is not an app but a universal design that’s compatible with smart phones, tablets and other mobile devices. When users access the renewal web page with a mobile device, they will automatically be linked to the mobile portal.
“We know the needs of our customers are changing and we want to accommodate people who conduct business while on the go,” said MVD Director Stacey Stanton.
Additionally, MVD is utilizing QR codes to provide mobile customers instant access to some of its most popular services. The registration renewal notice customers receive in the mail will soon have a QR code that will take users directly to the online mobile version. The QR code quick links have been implemented for easier motor vehicle and aircraft registration renewal.
MVD is using a QR code to assist customers in field offices applying for an Arizona driver license. Customers taking the written examination will find posters in the office with a quick link QR code to the MVD website where they can a take practice test for the written exam or simply check their knowledge of traffic laws.
More information can be found at www.azdot.gov/mvd.