Q: My son’s laptop was stolen from his college dorm during a party and he had the Find My Mac system setup on it, so he was able to track it to an apartment complex nearby. The problem is that the police said that they need more information to go on as they can’t just start knocking on all the apartment doors. What else can we do? — B
“Hi, Mike? I am so glad I got a hold of you. My computer is running so slowly that I turn it on, make coffee, take the dog for a walk, and bake a few dozen cookies then maybe; just maybe the website will be fully loaded. This computer is running terrible! Can you help?”
Q: I would like to print from my Gmail account on my iPhone or iPad to my printer, but it doesn’t come up in Apple’s print option on either (device). Any suggestions? — Daryl
Q: I saw your video on how to turn off in-app purchases (http://youtu.be/9P4wFB6d7gM), but what if I want to allow my son to buy age appropriate items on his iPod touch, but limit how much he can spend? — Daniel
"There’s a sucker born every minute” was originally coined by David Hannum, but we all associate it with P.T. Barnum, which proves the point that anyone can be a victim of scams and hoaxes if the line is made believable enough and the person being scammed wants to believe it. Such is the case with a scam currently being run by a group claiming to be from Microsoft but who are, in reality, salespeople.
Q: I use Microsoft Security Essentials as my “seatbelt” for protection, plus I am as careful as possible. Is this enough or should I get Trend Micro. Not both, right? — Jonathan
Many ions ago, as some will recall, a duet from England called Chad and Jeremy recorded a song called “Yesterday’s Gone.” A section of the lyrics went like this; “that was yesterday, and yesterday’s gone…” It was about a lost love between two young people but the words brought to mind something that happens a lot with software and in particular, protective software.
Question: Is there an easy way to see if I have a hidden keylogger on my Windows 7 computer before I start doing my taxes? — Don
Now that the holidays have passed along with your desire to keep the multitude of resolutions you made New Year’s Day, you may be wondering what you can do to fill the void left by Old Saint Nick and the football season. How about upgrading your computers? If your only remaining New Year’s resolution is to upgrade, there may be some things you need to consider before running out to Sam’s Club and getting one off the shelf.
Q: Does it affect your iPhone’s battery life when you charge it every night? I have found a lot of conflicting answers on the web. — Madeline
A: I have an old computer with (Windows) XP that is running very slow (I think it has a virus). I would like to get a new computer and transfer things to the new computer but I’m afraid it will transfer the virus. What should I do? — Maureen
‘A dog’s New Year’s resolution: I will not chase that stick unless I actually see it leave his hand!” So what does that have to do with computers? Honestly, nothing; but I thought it was kind of funny. Actually, it does have a lot to do with technology and computers.
Microsoft is making the claim that you can’t trust Google anymore because they only show search results for those that are willing to pay. Is this true?
Q: How do I know if I downloaded the (Facebook Photo Sync) app (by accident)? — Donna
Nearly every week someone asks me what they should do with their old electronic equipment and for many years I would tell them to smash it up, run it over with their truck or car, melt it down, or any of a dozen or so demises I have employed over the years but the bottom line was always, “then throw it in the garbage.” As an environmentally concerned citizen, I am officially appalled at my actions. I, of all people, should have known better, even in the early days, but I did not.
Q: With all of the “special deals” being offered during the holiday shopping season, is it safe to buy electronics that have been refurbished? — Melody
Q: With all of the “special deals” being offered during the holiday shopping season, is it safe to buy electronics that have been refurbished? — Melody
Q: I have thousands of songs in my iTunes at home that I would like to listen to at work and I don’t want to pay Apple to use iTunes Match. Any other suggestions? — Nicholas
On a recent Sunday afternoon, while checking out some football sandwiched in between the mandatory first, second and third quarter naps on the sofa, I became acutely aware that the pre-Christmas marketing blitz is in full swing and is designed to convince you that trying to live without a certain product would be a huge, life-altering mistake. This particular Sunday, it seemed the focus was on the latest portable electronic devices to include tablets, laptops and phones.
Q: I love the new panoramic photos I can take with my iPhone, but when I share them on Facebook, they are too small. Help! — Sandy
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