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Q: I am having an increasing number of emails that are sent from Gmail, not being received and not in their spam folder. If I send it from my Cox address, they receive it. This is very frustrating. Any ideas? — Eileen
After all the gloom and doom of sequestration, government shutdowns, Obamacare and the highly touted yet totally unfulfilling release of Windows 8.1, I thought it might be nice the share some things out of the Smother Computer Services email bag. If you see something that looks familiar, it may be excerpts from one of your emails.
Q: Is it safe to install iOS 7 or should I wait?
Q: Now that I know what the new iPhone is going to have, I’m really leaning towards getting the Samsung Galaxy S4 but I’m concerned about switching to a whole new platform. How difficult is making the switch to an Android phone after being on an iPhone for so long? — D
Many years ago I owned and operated a motorcycle repair shop that specialized in repairing and updating Triumph motorcycles. It was a fairly profitable endeavor, however, I leaned a real-life lesson while trying to fit after-market parts not purchased from Triumph; if it goes right on and does not require any modification, you probably have it on wrong or you bought the wrong part.
Q: Is a regular antivirus program good enough to protect my business computers? — Brad
I have told this story at least once in the past 13 years of writing this column, but it bears repeating. In 1972, I bought my first brand new car; a Mazda RX-3. It was the debut year for Mazda and I had to have one. The list price was $500 less than a brand new Corvette. Three years later when the warranty had expired, a guy gave me $300 for my Mazda and, with the aid of a strong chain, towed it home. I was never so happy to see a car go away!
As the saying goes, “Good things come to people who wait.” For some time I have been suggesting to anyone who is in the market for a new computer to wait a while for Windows 8 to be improved, and that time may be around the corner. This is welcome news to those of you who have had the misfortune of either purchasing a Windows 8 computer or have received a gift with the ill-fated operating system installed on a new computer.
Q: What is better for a computer, leaving it on all the time or shutting it down every night? — Justin
Q: What can I do to get better battery life from my smartphone? It doesn’t even get me through the afternoon on most days. — Ed
Q: My son’s laptop was stolen from his college dorm during a party and he had the Find My Mac system setup on it, so he was able to track it to an apartment complex nearby. The problem is that the police said that they need more information to go on as they can’t just start knocking on all the apartment doors. What else can we do? — B
“Hi, Mike? I am so glad I got a hold of you. My computer is running so slowly that I turn it on, make coffee, take the dog for a walk, and bake a few dozen cookies then maybe; just maybe the website will be fully loaded. This computer is running terrible! Can you help?”
Q: I would like to print from my Gmail account on my iPhone or iPad to my printer, but it doesn’t come up in Apple’s print option on either (device). Any suggestions? — Daryl
Q: I saw your video on how to turn off in-app purchases (http://youtu.be/9P4wFB6d7gM), but what if I want to allow my son to buy age appropriate items on his iPod touch, but limit how much he can spend? — Daniel
"There’s a sucker born every minute” was originally coined by David Hannum, but we all associate it with P.T. Barnum, which proves the point that anyone can be a victim of scams and hoaxes if the line is made believable enough and the person being scammed wants to believe it. Such is the case with a scam currently being run by a group claiming to be from Microsoft but who are, in reality, salespeople.
Q: I use Microsoft Security Essentials as my “seatbelt” for protection, plus I am as careful as possible. Is this enough or should I get Trend Micro. Not both, right? — Jonathan
Many ions ago, as some will recall, a duet from England called Chad and Jeremy recorded a song called “Yesterday’s Gone.” A section of the lyrics went like this; “that was yesterday, and yesterday’s gone…” It was about a lost love between two young people but the words brought to mind something that happens a lot with software and in particular, protective software.
Question: Is there an easy way to see if I have a hidden keylogger on my Windows 7 computer before I start doing my taxes? — Don
Now that the holidays have passed along with your desire to keep the multitude of resolutions you made New Year’s Day, you may be wondering what you can do to fill the void left by Old Saint Nick and the football season. How about upgrading your computers? If your only remaining New Year’s resolution is to upgrade, there may be some things you need to consider before running out to Sam’s Club and getting one off the shelf.